Return Policy
Thank you for shopping with Tailored Education! We strive to provide you with high-quality digital products and services. Due to the nature of our digital products, we do not accept returns or provide refunds for any purchases made through our store.
Why We Do Not Accept Returns:
- Digital Products: Our store specializes in digital goods, including software, digital downloads, and subscriptions. Once purchased or accessed, these products cannot be returned or exchanged.
- Intangible Nature: Digital products are intangible goods that cannot be physically returned. Once they have been delivered or accessed, they cannot be retrieved or resold, making returns impractical.
- Instant Delivery: Many of our products are delivered instantly upon purchase or access. This immediate delivery makes it impossible to retract or reverse the transaction.
Exceptions:
In rare cases where there is a technical issue or a mistake on our part that prevents you from accessing or using the purchased digital product, we will work with you to resolve the issue promptly. Please contact our customer support team at tpe@theprincipalexchange.com for assistance.
Customer Satisfaction:
While we do not offer returns, your satisfaction is important to us. If you have any questions, concerns, or feedback regarding your purchase, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure you have a positive experience with our store.
Contact Us:
If you have any questions about our return policy or need assistance with your purchase, please contact our customer support team at tpe@theprincipalexchange.com .
Policy Changes:
We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
By making a purchase through our digital store, you acknowledge that you have read, understood, and agree to abide by the terms of this return policy.
Thank you for choosing The Principal Exchange!
Shipping Policy โ Digital Products
Thank you for shopping with The Principal Exchange! We provide a range of downloadable products to support school leaders and educators. Please review our shipping policy for digital goods to understand how your orders are processed and delivered.
Shipping Methods:
- Digital Products: All of our products are digital downloads, meaning no physical shipping is required. Once your purchase is complete, your digital items will be delivered electronically.
- You will receive an email with a download link, or you will be directed to a page where you can immediately access your digital product.
Shipping Costs:
- Digital Products: Since our products are delivered electronically, there are no shipping costs. You will only be charged the purchase price of the digital product.
Delivery Times:
- Digital Products: Digital downloads are available instantly upon completion of your order. In the event that you do not receive your download link, please check your spam folder or contact our support team for assistance.
Contact Us:
If you have any questions about our digital products or encounter issues with your download, please reach out to us at tpe@theprincipalexchange.com, and weโll be happy to assist you.
Policy Changes:
We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
By placing an order through our store, you acknowledge that you have read, understood, and agree to the terms of this policy.
Thank you for choosing The Principal Exchange!